”Energiavuo” is a company with a Business ID 2309223-9 registered in Finland (“we”, “us”, “our”).
Terms and Conditions
The following Terms and Conditions will apply to:
Your use of our website; our supply of products and services; and our dealings with you in general.
By entering, accessing or using our website in any way, you agree to comply with all of our Terms and Conditions. In addition, when you book any services and products from us, you will do so subject to the Terms and Conditions on this page. By proceeding with a booking, you acknowledge that you have read and understood all of these Terms and Conditions and agree to be bound by them. These Terms and Conditions may vary from time to time. You accept that you are bound by the terms and conditions current at the time when you book.
All fees and products and services purchased are non-refundable. If a payment plan has been agreed, you will be held accountable in completing the agreed payments at the agreed times.
If you purchase a service package and find that you are unable to use your sessions for any reason, you may put your remaining sessions on hold for 3 months. Should you decide to cancel the process without completing your sessions and after your 3 months hold period is up, you will lose those sessions and will still be liable for any outstanding balance payments.
Current fees for services and programs are usually displayed on each individual program page and, unless otherwise stated, include any applicable taxes.
We reserve the right to change the fees/packages offered but will always honor the agreed amount for the agreed time period of any services that were set at the beginning of our work together. However, should you wish to continue to work with us after the completion of your initial package, there will be no guarantee that the rates will be the same.
As the majority of our products are available online you will be sent access/login details within 48 hours from receipt of your paid order.
Online services will be provided as agreed with you at the time of booking.
You recognize that in our work together, you may divulge goals, future plans, business affairs, job information, personal and other such private information. We will not, at any time, either directly or indirectly, voluntarily use any such information for our own benefit or disclose this information to a third party. We will not voluntarily disclose that you are using our services without your permission.
Information we may collect about you
We do not store credit card details nor do we share customer details with any 3rd parties.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the placement of cookies. Refusing cookies may mean that you will be unable to access certain parts of our Site.
Use of your personal information
We may use your personal information to provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; for the purpose of informing you of changes in features to the Site; administration of the Site; and our own promotional activities. We may contact you by telephone, email or other electronic messages (depending on the information we collect from you).
As previously mentioned, we do not disclose information about identifiable individuals to third parties or advertisers, but we may provide them with aggregate information about our users for marketing, promotional and other purposes. We may also use aggregate information to help advertisers reach the kind of audience they want to target.